Shipping
The Basics
All Glamask orders are dispatched from our warehouse in Australia within 24–48 hours of receiving your order (excluding weekends and public holidays). Tracking is provided on all domestic and international shipments.
Domestic Shipping (Australia)
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Free Shipping: On all orders over A$50
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Flat Rate Shipping: A$8 for orders under A$50
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Express Shipping: Available for A$12 at checkout
Estimated Delivery Times
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Standard Shipping: 3–4 business days
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Express Shipping: 1–2 business days
International Shipping
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Free Shipping: On orders over A$100 (or equivalent local currency)
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Flat Rate Shipping: A$20 (or equivalent) for orders under A$100
Estimated Delivery Times
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USA: 4–8 business days
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New Zealand: 3–5 business days
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Canada: 6–9 business days
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UK: 4–6 business days
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Europe: 4–12 business days
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Singapore & Malaysia: 5–6 business days
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Rest of World: 10–15 business days
Please note that remote or rural areas, customs clearance delays, or dutiable destinations may result in slightly longer delivery times.
Pre-Sale Orders
If your order contains both pre-sale and in-stock items, your order will be shipped once all items are available. For alternate arrangements, email us at hello@glamask.com.
Customs Duties & Charges
Depending on your location, customs duties or import taxes may apply. These charges are your responsibility and are not included in our prices.
Please check your local regulations before purchasing. If you refuse to pay any applicable fees and the parcel is returned to us, we will issue a refund minus shipping costs, provided the product is returned in original condition.
Delivery Exclusions
Due to shipping restrictions, we currently do not deliver to:
Iran, North Korea, Sudan, Afghanistan, Yemen, Niger, Palestinian Territories, and Syria.
If you have any questions about shipping or delivery, feel free to contact our customer support team. We’re here to help!