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We want you to be 100% satisfied with your Glamask experience and are committed to providing you with only the highest quality products and service.

If you have received an incorrect, damaged or faulty product, please contact us as soon as possible - ideally within 48 hours of receiving the item. In the case of a damaged or defective product, please send us a few photos so we can work out precisely what's gone wrong.

If the product is replaced, it will be at no cost to you.

In the unlikely event that you have a bad reaction to one of our products, please get in touch. The Glamask team will arrange for you to return the product at no charge to you, and we'll arrange an alternative or a refund.

Refunds can only be made to the individual who purchased the product via a reversal of charges onto their original payment method.