How is Glamask different from other skincare brands?

Glamask differentiates itself from other skincare brands in several key ways:

1. Australian-Made with Natural Ingredients

• Our products are proudly made in Australia, emphasising the use of natural, locally-sourced ingredients.
• This commitment supports transparency and quality control, setting us apart from mass-produced international brands.
  

2. 100% Vegan and Cruelty-Free

• We are firmly against animal testing and use no animal-derived ingredients, which appeals strongly to ethically-minded consumers.
• Our vegan and cruelty-free ethos aligns with growing consumer demand for responsible beauty.
  

3. Free from Harsh Chemicals

• Our products are free from parabens, sodium lauryl sulphate (SLS), artificial preservatives, and synthetic ingredients—common irritants and controversial additives in skincare.
• By eliminating hidden toxins, we cater to customers seeking clean beauty alternatives.
  

4. Naturally Scented

• Rather than synthetic fragrances, our products use the natural aromas of essential oils, which enhances their appeal to users looking for a more holistic skincare experience.
  

5. Unique Powder Form Clay Masks

• Unlike typical ready-mixed clay masks, our powder-form clay masks allow users to customise each application by mixing with water or other natural liquids (like rose water or yogurt).
• This form not only extends shelf life without preservatives but also empowers customers to tailor treatments to their skin’s needs.
  

In summary, we stand out through our commitment to purity, sustainability, and ethical standards. Our Australian-made, natural, and powder-based formulations offer a personalised, clean skincare experience that avoids harsh chemicals and embraces transparency.

Is Glamask packaging sustainable?
Yes! Please play your part and recycle our packaging. 

Why does my clay mask come in powder form? 

Our clay masks come in powder form to ensure maximum freshness, purity, and effectiveness. Unlike pre-mixed masks, powdered clay contains no preservatives or fillers, which means you're getting 100% natural ingredients without unnecessary additives. This also allows you to customise each use - just mix the powder with water, rose water, or another liquid of your choice to suit your skin's needs. Storing it dry extends the product’s shelf life and maintains the integrity of the natural minerals, giving you the best results every time.

How do I activate the clay mask?

In a small bowl or the cup of your hand, mix the desired amount of clay mask (we recommend 3 heaped scoops of the spatula provided with your mask) with a little water to create a smooth, creamy paste.

Do I have to activate my clay mask with water?

Water is the most common and simple way to activate your clay mask, but it’s not your only option! You can mix the powder with a variety of skin-loving liquids depending on your needs. For example, try rose water for extra hydration or aloe vera juice to soothe sensitive or irritated skin. Mixing the powder right before use ensures a fresh, effective mask every time - tailored just for you.

What is the benefit of activating my clay mask myself?

Activating your clay mask yourself means you're getting the freshest and most potent treatment every time you use it. Because the mask remains dry until you're ready to use it, there's no need for preservatives or synthetic stabilisers - just pure, natural ingredients. This not only extends the shelf life but also allows you to customise the mask to suit your skin's changing needs. Whether you want a simple water mix or something even more nourishing like rose water or aloe vera, you’re in full control of what goes on your skin.

Do I need to moisturise after I remove a clay mask or gel mask?
Yes, moisturising after any mask is an important step in your skincare routine. Both clay and gel masks help purify and refresh your skin, and following up with a moisturiser helps seal in hydration and nutrients for lasting results. It also supports your skin’s natural barrier, keeping it soft, balanced, and healthy. For best results, we recommend finishing with our HYDRATE moisturiser to complete your routine and enhance your glow.

How often should I use Glamask products?
All of our products are entirely natural, so feel free to use them daily. Your skin will benefit most from using HYDRATE twice daily. The masks can also be used 2-3 times per week for the best results. If you keep this regime up for a couple of weeks, we guarantee that you will see a glowing difference in your skin's health and vibrancy.

How long do Glamask products last?
All Glamask products - including our clay masks, gel mask, and moisturiser are best used within 6 months of opening. To maintain their freshness and effectiveness, we recommend keeping them dry and out of direct sunlight, using clean hands or tools, and avoiding contamination during use.

I have problematic and sensitive skin. Are Glamask products suitable for me?
Yes! Our Glamask products are designed with all skin types in mind, including sensitive and problematic skin. We carefully select natural ingredients to ensure they are gentle yet effective. For sensitive skin, we recommend starting with a patch test to see how your skin reacts. Our masks, like the clay and gel options, can help balance and calm inflammation without causing irritation. Plus, our moisturiser is formulated to hydrate and soothe without harsh chemicals. If you have any specific skin concerns, feel free to reach out - we're happy to guide you to the right products for your needs.

Can I purchase Glamask products wholesale?
Absolutely. Simply email us at hello@glamask.com and start the conversation with our Wholesale team.

Can I return my products?
Yes - for more information, please refer to our Returns Policy.